Store Manager in Future Retail Ltd. in Nagpur, Raipur, Bihar, Jharkhand, Kolkata, Orissa & North-East

Future Group is the pioneer in the Indian retail sector and focuses on developing and operating modern retail networks, consumer goods brands and logistics networks for the consumption sector in India. 
Future Group believes in developing strong insights on Indian consumers and building businesses based on Indian ideas, as espoused in the group core value of Indianness. The group corporate credo is, Rewrite Rules, Retain Values.
Future Group operates through its four listed entities Future Retail Limited, Future Lifestyle Fashions Limited, Future Consumer Limited and Future Enterprise Limited.
Collectively, Future Group operates around 18.5 million square feet of retail space in over 240 cities and towns across India and provides direct employment to over 40,000 people. Around 30 million Indians are part of Future Group loyalty networks

Urgently Required Store Manager with Retail background(Food/Fashion) in East Zone(Nagpur, Raipur, Bihar, Jharkhand, Kolkata, Orissa, North-East)

Job Description:
REVENUE GENERATION:
* Preparation of budget.
* Achieving sales targets/ABP & ensuring profitability of the store.
* Achieving budgeted numbers on Conversions, Bill Size, Value per Customer.
* Implementing measures for Cost Control.
* Achieving PBDIT.
* Developing new avenues for promoting the business.

OPERATIONS:
* Ensuring all activities during store opening and store closing.
* Ensuring that all Cash tills are functioning optimally and minimum manual bills are prepared.
* Co-ordinating with IT on issues relating to cataloguing, cashiering, schemes etc.
* Co-ordinating with Category Management team to ensure proper running of the schemes.
* Oversees outsourced functions of Housekeeping and Security, with a view to optimise their utilization.

PEOPLE MANAGEMENT
* Providing on the job training to staff.
* Imparting training to DMs, ADMs on Product Knowledge, Merchandising, Inventory Management, Sales Planning, Sales Budgeting in co-ordination with the HR,
* Ensures that all employees are disciplined and adhere to the stores policies.
* Inspects staff grooming
* Develops & maintains a motivated and enthusiastic team who would achieve and exceed targets.
* Creates a professional environment for internal as well as external customers.
* Boosting staff morale and developing the right attitude and team spirit in them.
* Discipline and decorum maintenance.
* Identification of potential people for higher responsibilities.
* Building relationships with institutes in and around the store for recruitment and for promotions.
* Succession planning.
* Responsible for Grooming and development of staff for future roles.
* Optimise employee productivity through effective communication and transparency.
* Minimize attrition.
* Ensure team should get incentives based on their targets.

MARKETING
* Create/maintain a brand image of Food Bazaar.
* Co-ordinate with marketing department at Zonal Office for implementing marketing strategies/promotions.

SPACE MANAGEMENT
* Analyse space allocation category-wise and subcategory-wise with respect to the Sales generated, stock capacity and seasons.
* Increase or decrease space allocation and make alteration of fittings on the basis of such analysis.
SHOP IN SHOP
* Appointment of shop in shops.
* Monitoring the performance through various reports.
* Space selling for advertisements, displays, and promotions
CUSTOMER SERVICE
* Resolving customer complaints.
* Interacting with customers & obtaining their feedback.
* Monitoring activities of CSD.
* Formulating policies and processes to make CSD more customer friendly and effective in its purpose.
* Addresses concerns and queries of customers by being personally available to them
* Customer Relations Management.
* Lends a direction towards Customer Service Management.

INVENTORY MANAGEMENT
* Approves the Good Receipt Note (GRN) for Food Bazaar.
* Co-ordinates with Warehouse In charge for stock movement both inward & outward.
* Ensures that optimum stock levels are maintained by all the departments through an efficient ordering system.
* Ensures that no good moves out of the store without proper delivery challan.

VISUAL MERCHANDISING
* Maintains the look of the store in consultation with the Visual Merchandiser.
* Visual Presentation of merchandise.
* Identify, lend direction, strategy to the placement of tools of Visual Merchandising.
* Improving & maintaining the faade of the store.
* Ensure clear-cut communication through signage's.
LIAISONING
* Liaison with various Govt. bodies for permissions and licenses required for smooth operations of the Store.
* Liaison with Corporates and Institutions for bulk sales to them.
* Maintain cordial relation with mall management authorities.

COMPETITION MAPPING
* Develop awareness about the organized, unorganised retailing segments and identifying their strengths and weaknesses.
* Identifying competitors in each and every category. Comparing their prices, their suppliers with that of ours.
* Comparing the physical appearances, fixtures, lighting and area allocation per category of competitors' vis- -vis those of Food Bazaar.
* SWOT analysis of all the major surrounded authorities.

PRODUCT UPDATES
* Updates the merchandising team of the latest trends in the market.
* Update the merchandising team of the fast movers/slow movers and making marketing strategy in coordination with category to ensure desired stock turnover.

CONTROLLING PILFERAGE
* Develops systems to control pilferage/shoplifting.
* Identification of the merchandise likely to be pilfered.
* Identifying areas in the store where security is to be beefed up.

SUPPORT NEW STORE OPENING
* Provide assistance to the project team in terms of liaisoning with Govt. bodies, compliance issues, and setting up of systems & processes.
* Identifying staffs that have expertise in their functional areas, and assigning them the responsibility of guiding the new project team in setting up the systems & processes.

GENERAL MAINTENANCE
* Supervising the fixed assets in the store.
* Handling the local purchases of materials for maintenance as and when needed.
* Monitoring electricity and AC usage and ensuring optimum utilization of energy, thereby resulting in Cost Reduction.

Job Specifications:
* MBA/ PG Diploma in retail, sales and marketing would be added advantage.
* Preferably from large retail/FMCG/Food.
* Ability to understand customers' pulse and meet expectations of customers.
* Pleasing personality, excellent communication, interpersonal and presentation skills.
* Good business acumen, cost and quality consciousness and planning and organizing capabilities

Sachin Sawant
kunal.adhwaryu@futureretail.in 
careers@futuregroup.in